Privacy Policy

PRIVACY POLICY:

Optime Lighting Ltd respects the privacy of its users. The following Privacy Policy explains what happens to any personal data that you provide to us or we collect from you when you visit our Website www.optime.co.uk including any mobile website related or connected to Optime. We are committed to safeguarding and preserving the privacy of individuals. We will always treat your personal data as confidential. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We reserve the right to make changes to this Privacy Policy at any time and for any reason.

HOW WE USE YOUR DATA

  • To provide goods and services to you
  • To make a tailored website available for you
  • Where we have a legal right or duty to disclose your information (for example: in relation to an investigation by public authority or a legal dispute)
  • To book deliveries with service providers in order to get goods to you safely

WHAT PERSONAL DATA WE COLLECT

  • When you shop with us, we will collect Personal Information such as your name, e-mail address, billing & delivery address, telephone number (for delivery tracking) & product selections. (Note: We do not keep any payment information, this information goes through a safe and secure application called Stripe)
  • Information provided voluntarily by you. For example, your name and e-mail address when you checkout with us and fill in your delivery details.
  • Information that you provide when you communicate with us direct.

DISCLOSURES OF YOUR PERSONAL DATA

In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT & delivery service providers. We only allow these service providers to handle your personal data when we have confirmed with them that they apply appropriate data protection and security controls to keep your data safe.

HOW LONG DO WE KEEP YOUR DATA

We will not retain your data for longer than necessary for the purposes set out in this Policy.

DATA SECURITY & PROTECTION

At Optime Lighting, your right to online privacy and security is important to us. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered or disclosed. Employees & service providers will only process your personal data on our instructions and they are subject to a duty of confidentiality when doing so. We have put procedures in place to deal with any suspected breach of your personal data and will notify you where we are legally obligated to do so.

You may also ask at any time to be informed about the personal data that Optime holds about you and request, as appropriate, correction or deletion.

DESIGN RIGHTS

The majority of products shown on this website and products in our showroom have been designed by Optime Lighting Ltd, which retains the ownership of all design rights in these Optime designed products.

If you need to contact us at any time, please ring +44(0)1462 441920, or e-mail shop@optime.co.uk

Optime Lighting Ltd, 14-16 Wallace Way, Hitchin, Hertfordshire, SG4 0SE